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Once my order is placed, how long will it take to arrive?
We aim to process each order as soon as possible, however it may take between 2-5 working days. Once the order is done and shipped it usually takes about 1-2 working days for Uk delivery and 7-10 working days for international orders.
I live in.... (outside UK) , how long will it take for my item to arrive?
It can take about 7-10 working days for orders to arrive abroad, however, sometimes due to customs checks or during busyier times of the year this may take a bit longer.
How can I make changes to my order?
Simply get in touch with us within 10 hours. Be sure to include your order number the changes you want to make.
Are the cases made of plastic or they are soft gel?
All our cases are made ouf ot hard plastic due to the printing process. We have noticed that the ink doesn't last as long on the soft ones. Additionally with the clear plastic case you won't get colouring of the cover the same way the gel ones tend to do over time.
Are the sides printed too?
After editing the artwork digitally, it is then printed directly onto the case, which ensures its durability. The sides are left transparent due to the printing process. The final print has a nice smooth finish. Please note that on the more curved models there can be a slight fading on the edges, due to the way the case is produced.
I have a Samsung Galaxy series device (e.g., SII, S3, S4...etc), and there are multiple models for different carriers (e.g. AT&T, Verizon). How do I know which case is the right one?
Our cases fit the international (non-carrier-specific) version of Samsung Galaxy series devices. Although your carrier-specific model may look similar to the international version, the device may slightly vary between carriers (particularly the shape and positioning of the camera) and may not fit our cases.
I am not sure what my MacBook model is, how do I check?
***NOT SURE WHAT MODEL YOUR LAPTOP IS, please check at the bottom of your device for the model number starting with A, folowed by 4 digits as shown below:
A1465 / A1370 - Macbook Air 11"
A1278 - Macbook Pro 13" ( NON RETINA DISPLAY )
A1286 - Macbook Pro 15" (NON RETINA DISPLAY )
A1466 / A1369 - Macbook Air 13"
A1932- MacBook Air 13" 2018
A1502 / A1425 - Macbook Pro RETINA display 13"
A1398 - Macbook Pro RETINA display 15"
A1706 - MacBook Pro 13" 2016 - with Touch Bar
A1708 - MacBook Pro 13" 2016 - without Touch Bar
A1707 - MacBook Pro 15" 2016 - with Touch Bar
I have a model that is not listed in your options?
Not a problem at all. Althoug we try to stock as many models as possble, if you can't find yours in teh list of options we are happy to look for a suitable case for it, just get in touch with us. :)